Introduction
All products and/or services relating
to the games
(hereinafter collectively referred to as "Services") offered to You (hereinafter referred
to as
"You", "Your", "User" or "Player") and offered and/or its
affiliates,
subsidiaries, associates and partners (hereinafter referred to as "We" or "Us"
or
"Our" or "Company") through the Portal including its mobile application, are all
subject to
and governed by these Terms of Service, Cancellation Policy, Help, Promotions, Add Cash, My Account
and
Bring-A-Friend sections collective or respectively for each Website including the sub-sections of
these sections
on the Website and App, as the case may be (hereinafter referred as "Terms").
You
understand that
the Terms will be binding on you. You agree that Services offered on the Portal can be accessed only
in
accordance with the Terms and you shall be responsible to comply with the Terms at all times. You
are
responsible to be aware of and agree to abide by the Terms as published and periodically amended or
modified.
If any of the Terms are determined to be unlawful, invalid, void or unenforceable for
any reason
by any judicial or quasi - judicial body in India, it will not affect the validity and
enforceability of the
remaining Terms. Our failure or delay to act or exercise any right or remedy with respect to a
breach of any of
the Terms by you shall not be construed as a waiver of our right to act with respect to the said
breach or any
prior, concurrent, subsequent or similar breaches. If a promotion, game, event, competition or
tournament is
organized by us on a Portal, it shall be governed by the Terms and any supplementary terms and
conditions which
may be specifically applied for that promotion, game, event, competition or tournament.
1. Legality
You may only use the Services to Play
Cash Games
(as defined below) if you are 18 years of age or over. Access to our Services or any part thereof
may be
restricted by us from time to time in our sole decision. You confirm that you are not accessing the
Services to
play Cash Games from Outside India or from the States of Assam, Odisha, Nagaland, Telangana, Andra
Predesh And
Sikkim in India.
If you access the Service for making deposits or playing Games from a
jurisdiction where
Games are not permitted, you shall be entirely liable for any legal or penal consequences and we
shall be
entitled to forfeit the balance in your account.
2. Game Services
All tournaments, promotional games,
practice games
and cash games organized on the Websites are collectively referred as "Games". The rules
applicable to
each type of Game are provided under the Help section on the respective Website and
App.
"Cash
Game(s)" are Games that require the participant to have a certain minimum cash balance in their
user
account to participate. All other Games offered on the Portal are defined as Non-Cash
Game(s).
We charge
service charges for Cash Games, which may vary depending on the nature of the Cash Game and are
subject to
change from time to time. Non-Cash Games are offered free on the Portal, but may be subject to entry
restrictions in some cases.
3. User representations
Any information provided by you to us,
whether at
the stage of registration or during anytime subsequently, should be complete and
truthful.
Prior to adding
cash to your user account or participating in Cash Games, you shall be responsible to satisfy
yourself about the
legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you
are not
legally competent to individually enter into Indian Rupee transactions through banking channels in
India and/or
are not accessing any Website from a permitted jurisdiction, you are prohibited from participating
in Cash Games
on the website. In the event of such violation, your participation in Cash Games will be deemed to
be in breach
of the Terms and you will not be entitled to receive any prize that you might win in such Cash
Games.
You
understand and agree that you are solely responsible for all content posted, transmitted, uploaded
or otherwise
made available on the Portal by you. All content posted by you must be legally owned by or licensed
to you. By
publishing any content on the Website, you agree to grant us a royalty-free, world-wide, non-
exclusive,
perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate,
create
derivative works from, transmit, distribute, publicly display, and publicly perform your content and
to use such
content in any related marketing materials produced by us or our affiliates. Such content may
include, without
limitation, your name, user name, location, messages, gender or pictures. You also understand that
you do not
obtain any rights, legal or equitable, in any material incorporating your content. You further agree
and
acknowledge that we have the right to use in any manner whatsoever, all communication or feedback
provided by
you.
You understand and accept that we reserve the right to record any and all user content
produced by way
of but not limited to chat messages on the Portal through our feature, through the in-game chat
facility or
other interactive features, if any, offered as part of the Services.
You understand that the
funds in your
user account held by us do not carry any interest or return.
You shall not hold us responsible
for not
being able to play any Game for which you may be eligible to participate. This includes but is not
limited to
situations where you are unable to log into your user account as your user account may be pending
validation or
you may be suspected or established violation of any of the Terms.
You understand and accept
that by
viewing or using the Portal or availing of any Services, or using communication features on the
Portal, you may
be exposed to content posted by other users which you may find offensive, objectionable or indecent.
You may
bring such content posted by other users to our notice that you may find offensive, objectionable or
indecent
and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard
shall be
final and binding on you.
We are in compliance with FATF guidelines and therefore you are also
required to
comply with the FATF guidelines. By using our Portal, you undertake to comply with the FATF
guidelines.
You
represent that you are not a politically exposed person.You represent that you have not been
convicted for any
crime.You represent that you are not on the UN Sanctions List or work for a company that is on the
UN Sanctions
list.
4. User Account Creation & Operation
To use our Services, you will need to
register with
us on the Portal.
By completing the online registration process on the Portal, you confirm your
acceptance
of the Terms.
By registering on our Portal, you agree to receive all communication from us
including
promotional messages relating to Tournaments & Bonus through SMS, voice call, Email and Push
Notifications.
During the registration process, you will be required to choose a login name and
a password
in addition to providing some other information which may not be mandatory. Additionally, you may be
required to
give further personal information for your user account verification and/or for adding cash to your
user
account. You must give us the correct details in all fields requiring your personal information,
including,
without limitation, your name, postal address, email address, telephone number(s) etc. You undertake
that you
will update this information and keep it current.
You acknowledge that we may, at any time,
required to
verify the correctness of this information and in order to do so may require additional documentary
proof from
you, failing which we reserve the right to suspend or terminate your registration on the
Website.
Any
information provided by you to us should be complete and truthful to the best of your knowledge. We
are not
obliged to cross check or verify information provided by you and we will not take any responsibility
for any
outcome or consequence as a result of you providing incorrect information or concealing any relevant
information
from us.
You understand that it is your responsibility to protect the information you provide
on the
Websites including but not limited to your User name, Password, Email address, Contact Details and
Mobile
number. We will not ask for your user account login password which is only to be entered at the time
of login.
At no other time should you provide your user account information to any user logged in on the
Websites or
elsewhere. You undertake that you will not allow / login and then allow, any other person to play
from your user
account using your user name. You specifically understand and agree that we will not incur any
liability for
information provided by you to anyone which may result in your user account on the Websites being
exposed or
misused by any other person.
You agree to use your user account with us, solely for the purpose
of playing
on the Websites and the Apps and for transactions which you may have to carry out in connection with
availing
the Services thereon. Use or attempted use of your user account for any reason other than what is
stated in the
Terms may result in immediate termination of your user account and forfeiture of any prize, bonus or
balance in
the user account.
You also understand and agree that deposits in your user account maintained
with us are
purely for the purpose of participation in Cash Games made available on the Portal.
You
understand and
agree that you cannot transfer any sum from your user account with us to the account of another
registered user
on the Portal except as may be permitted by us and is subject to restrictions and conditions as may
be
prescribed.
We are legally obliged to deduct tax at source (TDS) on winnings of greater or
equal to10,000/-
in a single tournament, a single Pool Rummy game, a single Deal Rummy Game or a single Points Rummy
game, as the
case may be. In these cases, you will be required to furnish your Permanent Account Number (PAN)
duly issued to
you by the Income Tax authorities if you have not already done so. TDS at the rate of 30%, or such
other rate as
may be prescribed by law at the relevant time, will automatically be deducted from such winnings and
the rest
will be credited to your Rummy user account. Withdrawal of these winnings will only be permitted
upon your
providing your correct PAN details. These limits and rates are subject to change as per the
prevailing rules and
regulations. Our obligation in this regard is limited to deducting TDS as required by law and
providing you an
appropriate certificate of tax deduction. We neither advise you nor shall in any manner be
responsible for your
individual tax matters.
We reserve the right to verify your PAN from time to time and to cancel
any prize
should your PAN be found inconsistent in our verification process.
5. User Account validation and personal information verification
We may from time to time attempt to
validate its
players' user accounts. These attempts may be made via a phone call or via email. In the event
that we are
not able to get in touch with you the first time around, we will make additional attempts to
establish contact
with you. If the phone number and email provided by you is not correct, we bear no responsibility
for the
Services being interrupted due to our being unable to establish contact with you.
If we are
unable to reach
you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the
Portal or
reduce your play limits and/or Add Cash limits until we are able to satisfactorily validate your
user account.
We may also ask you for proof of identification and proof of address from time to time.
Upon
receipt of
suitable documents, we will try our best to enable your user account at the earliest. However, it
may take a few
business days to reinstate your user account.
In the event that we have made several attempts
to reach out
to you but have been unable to do so, we also reserve the right to permanently suspend your user
account and
refund the amount, if any, in your user account to the financial instrument through which the
payment was made
to your user account or by cheque to the address provided by you. In the event the address provided
by you is
incorrect, We will not make any additional attempts for delivery of the cheque unless a correct
address is
provided by you and charges for redelivery as prescribed by us are paid by you.
The
Cancellation Policy of
our Portal form a part of the Terms. All personal information which is of such nature that requires
protection
from unauthorized dissemination shall be dealt with in the manner provided in the Cancellation
Policy of the
Portal.
6. User restrictions
Anti-Cheating and
Anti-Collusion:
You
undertake that you yourself will play in all Games in which you have registered/joined and not use
any form of
external assistance to play. You shall not add unauthorized components, create or use cheats,
exploits, bots,
hacks or any other third-party software designed to modify the Websites or use any third-party
software that
intercepts, mines or otherwise collects information from or through the Websites or through any
Services. Any
attempt to employ any such external assistance is strictly prohibited.
Anti-SPAMMING: Sending
SPAM emails
or any other form of unsolicited communication for obtaining registrations on the Website to benefit
from any of
our promotional program or for any other purpose is strictly prohibited.
Multiple IDs: Your
registration on
the Portal is restricted to a single user account which will be used by you to avail the Services
provided on
the Portal. You are prohibited from creating or using multiple user IDs for registering on the
Portal.
You
may not create a login name or password or upload, distribute, transmit, publish or post content
through or on
the Websites or through any service or facility including any messaging facility provided by the
Websites.
You shall not frame the Portal. You may not impose editorial comments, commercial
material or any
information on the Websites, alter or modify Content on the Websites, or remove, obliterate or
obstruct any
proprietary notices or labels.
You shall not use Services on the Portal for commercial purposes
including
but not limited to use in a cyber cafe as a computer gaming centre, network play over the Internet
or through
gaming networks or connection to an unauthorized server that copies the gaming experience on the
Website.
You shall not upload, distribute or publish through the Portal, any content which may
contain
viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other
laws in force
in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any
software,
hardware or other equipment belonging to us or that aids in providing the services offered by us.
You shall not
disseminate or upload viruses, programs, or software whether it is harmful to the Websites or not.
Additionally,
you shall not impersonate another person or user, attempt to get a password, other user account
information, or
other private information from a user, or harvest email addresses or other information.
You
shall not
purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user
account,
Content, currency, points, standings, rankings, ratings, or any other attributes appearing in,
originating from
or associated with the Portal.
Any form of fraudulent activity including, attempting to use or
using any
other person's credit card(s), debit cards, net-banking user names, passwords, authorization
codes, prepaid
cash cards, mobile phones for adding cash to your user account is strictly
prohibited.
Accessing or
attempting to access the Services through someone else's user account is strictly
prohibited.
Winnings,
bonuses and prizes are unique to the player and are non-transferable. In the event you attempt to
transfer any
winnings, bonuses or prizes, these will be forfeited.
If you are an officer, director,
employee, consultant
or agent of Rummy or a relative of such persons ("Associated Person"), you are not
permitted to play
either directly or indirectly, any Games which entitle you to any prize on the Portal, other than in
the course
of your engagement with us. For these purposes, the term 'relative' shall include spouse and
financially
dependent parents and, children.
You shall not post any material or comment, on any media
available for
public access, which in our sole discretion, is defamatory or detrimental to our business interests,
notwithstanding the fact that such media is not owned or controlled by us. In addition to any other
action that
we may take pursuant to the provision hereof, we reserve the right to remove any and all material or
comments
posted by you and restrict your access to any media available for public access that is either
controlled or
moderate by us; when in our sole opinion, any such material or comments posted by you is defamatory
or
detrimental to our business interests.
We dont encourage accessing Cash Games using your ID on
two or more
mobile devices simultaneously. In such an event, we reserve the right to disallow continuation of
cash games
from the earlier logged in device(s).
7. Governing law, dispute resolution & jurisdiction
The Terms and Cancellation Policy shall
be
interpreted in accordance with the laws of India.
For any queries, assistance or suggestions,
You may
freely contact us.
Any dispute, controversy or claim arising out of the Terms or Cancellation
Policy shall
be subject to the exclusive jurisdiction of the civil courts.